Shipping Policy

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 6-10 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within two business days from the date of your order.  We will send you tracking information within 24-48 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@aliviooffice.com

Shipping Cost: 

Free shipping to all orders within Canada. 

Shipping Methods: 

We are based in Winnipeg, Manitoba Canada, and have suppliers  nationwide in Canada. We distribute Canada wide via FedEx, UPS, and Canada Post.